Is there a specific minimum order?

Yes, the minimal order is a complete piece, for example: 1 bag of 25 Kg, 1 bale of 35 Kg, etc. We don’t sell bulk products.

What are the payment options?

We have several options: Transfer (SPEI), check, cash, credit card and debit card. We'll give you the option to choose once you conclude your purchase via WhatsApp.

How can I choose the exact amount?

For each product we have predetermined volumes per sack, bale or box, depending on the product, you can add the quantities of product or piece according to the volume you require and that fits with the weight of each product.  

 

How can I obtain a product sample?

If you require a sample before making a purchase, please contact us directly: ventas@quimicosypolimeros.como dial: (+52) 8283 4570, otherwise by WhatsApp we can also assist you.
If you require a sample before making a purchase, please contact us directly: ventas@quimicosypolimeros.como dial: (+52) 8283 4570, otherwise by WhatsApp we can also assist you

How will I follow up on my order?

We'll be in contact with you until you have the product in your hands.

Didn't you find what you were looking for?

Ask us, we can help you find it.

Do you deliver to all Mexico?

Yes, we have deliveries all over the country.

How long does it take for my order to arrive?

Cuando tu pedido sale de nuestro almacén, te enviamos un correo en el cual puedes encontrar el número de rastreo y ver en dónde se encuentra.
When your order leaves our warehouse, we send you an email in which you can find the tracking number and see where it's located. Our delivery times are 2 to 6 business days after order confirmation and payment.

What is the delivery cost?

The cost depends on the area where you are located and the weight of the order.

Do you also ship to other countries?

If you are from another country, you can contact us directly to review your orders and deliveries.

Can I track my order?

Sure, in your email you will find the data and tracking number or otherwise we'll be notifying you how your order is going.

I already have my material, but I don't know how to use it?

You can contact us directly by phone, WhatsApp or e-mail, and we will be happy to help you with any questions you may have regarding the product you purchased.

Do you have branches or physical warehouses?

Yes, we have our headquarters in the State of Mexico: Carlos B. Zetina 2, Industrial Xalostoc, 55348 Ecatepec de Morelos, Mexico. Zetina 2, Industrial Xalostoc, 55348 Ecatepec de Morelos, Mex. and a branch in the Bajío zone: Boulevard Juan José Torres Landa #5020 Bodega 6 Col, Arroyo Hondo, 37438 León, Gto.

Do you have a landline phone?

You can call us at (+52) 5582834570 to 75

What are your operating hours?

We are open Monday through Friday from 8:00 am to 5:30 pm, we'll be glad to assist you!